Funeral FAQs


Can I play any media during the service?

Yes. Please visit our media page for more information. 

Do I need to use a Funeral Director?

The best advice would be yes. Due to the finality of cremation, specific documentation is required under the Cremation Act 2003. Funeral Directors arrange this documentation; provide coffins, transportation of the deceased, arrangement of service, etc. 

Do you offer any catering or after service functions?

By booking a service in the Norwood Park Chapel, you are entitled to use Norwood Park's catering room. The catering room caters from a minimum of 30 people to a maximum of 100. Please contact your funeral director for packages available.

Please note that the Chapel times are linked to the catering room times. For more information on this, or how to book catering, please contact your Funeral Director. Unfortunately, no outside caterers are allowed at this time. 

Must there by any religious ceremony with cremation?

No. A civil ceremony may be conducted or there may be none at all. On occasions a memorial service is conducted after the cremation has taken place.

What happens at the crematorium on the day of the funeral?

The coffin is usually brought into the chapel and placed on the catafalque prior to the mourners entering and taking their seats. At the appropriate time during the service the coffin will be removed from view, by being lowered. At the end of the service the mourners leave the chapel and may inspect the floral arrangements before leaving.

Where does the funeral service take place?

The service may take place in one's own church with a short committal service in the crematorium chapel or the whole service may be conducted elsewhere with the deceased coming to the crematorium after this service for a direct committal. You may arrange for your own minister or celebrant to conduct the service at the crematorium. The form of this service should be arranged with the minister and funeral director.

Which Funeral Director should I use?

Please click on this link for information on Funeral Directors.